AnyChat vs ChatInCart: Messaging Apps or a Trained AI Bot

A customer lands on your site at 9pm with one quick question. Maybe they want to know if you ship abroad. Maybe they’d rather message you on WhatsApp than fill in a form. You need a way to catch that person, and there are two quite different ways to do it.

AnyChat and ChatInCart both sell on AppSumo as lifetime deals, both name Intercom as the tool they replace, and both start under $50. But they solve different halves of the problem. We haven’t tested either one, so everything here comes from the listings.

Two different ideas of chat

AnyChat is a contact hub. You add one customizable widget to your site, and visitors choose how to reach you. The listing says it supports over 50 channels, including WhatsApp, Viber and Telegram, and AppSumo’s summary adds Messenger and Instagram. It also covers live chat, click-to-call-back and email requests.

ChatInCart is an AI front line. You train an agent on your own content, embed it, and let it handle repeat questions. A human can step in when needed. It also gives you a full-page, ChatGPT-style portal on your own subdomain.

So the real question is simple. Do you want more ways for people to reach you, or fewer questions reaching you in the first place?

Where ChatInCart is stronger: teaching the bot

The listing is generous about training material. You can scan a website and pick which pages to include, which matters if your old blog posts and outdated policies shouldn’t be quoted. You can also upload PDFs, Word files, Excel or CSV files, add images and text, and write curated Q&A pairs.

Those Q&A pairs are what I’d use first. Refund terms and delivery times are the answers you never want worded loosely, so you write them yourself.

The inbox is sensible too. Every conversation sits in one place, searchable by customer name or email, and each chat is marked as handled by AI or a human. You can reply in the thread and release it back to the bot with one click.

The listing claims ‘no hallucinations’. We’d treat that as a hope, not a promise. It also doesn’t say whether you get alerts when a chat needs a person, and there’s no demo video to check any of this.

Where AnyChat is stronger: reach, volume and agencies

AnyChat wins on where your customers already are. If your buyers live on WhatsApp or Telegram, one multi-tool button beats a separate AI portal they have to learn. The demo video also says visitors can keep chatting in their favorite apps after they leave your site, though it doesn’t show how that works.

It also removes the usage meter. Channels, domains and conversations are unlimited on all three tiers. For a busy shop that matters, because ChatInCart’s message caps are tight.

Agencies get the clearest benefit. AnyChat’s subaccounts give each client their own dashboard login with the features you switch on. ChatInCart’s listing says nothing like that.

The AI side of AnyChat is thinner on detail. The listing mentions AI chatbots, chat flows, canned responses, custom fields and real-time translation, but the demo video shows none of them. That’s a lot of claims resting on one page of text.

Tier limits and the tables that confuse

AnyChat’s plan table shows three values per feature, and they appear to run from the highest tier to the lowest. Read that way, the numbers look like this:

One oddity remains. Widgets and workspaces read 3, 1 and Unlimited in the listing, which would give tier 1 unlimited widgets if the same reversal applied. That looks wrong, so confirm it before you pay.

ChatInCart is messier. The listing gives agents per workspace as 3, 5 and 1, messages per month as 20,000, 10,000 and 1,000, data sources as 5, 10 and 15, and storage per agent as 500 MB, 250 MB and 50 MB. Those don’t climb in step with the $45, $100 and $150 prices. Integrations are on for two columns and custom API actions for only one.

In the worst case, 1,000 messages a month is small for any store. The listing doesn’t say what happens when you go over.

Price and the deal terms

The money is close. AnyChat costs $49, $98 or $147, against list prices of $108, $168 and $228. ChatInCart costs $45, $100 or $150, against $144, $250 and $500.

Both require you to redeem or activate within 60 days, and both promise future plan updates. AnyChat is stackable. ChatInCart says no codes and no stacking, but lets you move between its three tiers.

The refund terms differ. AnyChat’s listing states a 60-day money-back guarantee. ChatInCart’s listing doesn’t mention a refund at all, so check the current AppSumo terms before you spend anything.

How much proof each one has

AnyChat has 155 AppSumo reviews averaging 4.74 out of 5. That summary is marketing copy, and it mentions a learning curve and occasional slow support responses. Still, a long review history and a demo video are more than ChatInCart offers.

ChatInCart has no demo video and a thin feature list, which suggests a younger product. A lifetime deal only pays off if the company is still around in two years, and a listing can’t tell you that.

Neither listing describes a full helpdesk with ticketing, reporting or service-level tools. If you need that, skip both.

Which one should you buy?

Pick AnyChat if you want to be reachable on the apps your customers already use, you expect plenty of conversations, or you serve clients and need subaccounts. Start with tier 1 only if you’re a solo owner, since it caps you at 3 agents and 60 days of chat history.

Pick ChatInCart if your pain is the same dozen questions arriving every day and you have documents ready to train on. Take the tier whose integrations match your needs, then load your real FAQ content and ask it ten awkward questions before the window closes.

If you can’t decide, ask which problem costs you more: missed conversations or repeated answers. That tells you which tool to buy.